Alexander, NCAir Conditioning Repair & Service

Albert at Gentry Heating and Air really knows his stuff. Very kind and professional. Explained everything that was happening with my furnace, and my options. Super efficient and cleaned up after himself. Couldn't ask for better!

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I expect quality and professionalism from the services I pay for and was pleased with both from Mathew’s work on my heating system. I look forward to the spring maintenance of the AC.

Mr. Ramos was friendly enough, however, we had problems later on. He never checked to see if the air conditioning came back on, we turned on our system and had to leave for an appointment and dinner and when we came back home our house was very warm around 80 degrees, we could not get the air on. We called the emergency line and had to have someone come out to our home last night. It turns out Mr. Ramos wired our new capacitor wrong and blew a fan. We had no air conditioning last night, we have pets and sensitive equipment we had to turn off so it wouldn't get overheated, needless to say I'm a very unhappy customer. Our capacitor will be replaced as well as the fan, we had no problems with our system until this visit.

Aaron was polite and efficient. We will use Gentry again!

Scott was friendly, professional, and skilled. Very pleased!

I had a heating emergency and was not an existing customer so most places I called said it would be several days before I could get a service call...snow was coming and it was cold, and i'm 8 1/2 months pregnant ...Gentry Heating came out within a few hours of me calling...they were affordable and very quick to fix my furnace issue! The guy was very nice and knew just what he was doing. I was very impressed with this service and will not be calling anyone else in the future.

Great friendly service and Chris was very thorough

Allowed access to my house to complete work. Appears only work was completed on the heat system. A trusted company and employees.

Jeff was right on time for the appointment and completed the service in a professional manner. Explained some areas to watch for and explained all the features for a better living environment.

Scott was very friendly, professional and did a great job explaining the work he did for me. I think I had very good service and a very professional service man.

Professional, kind, helpful, efficient...

We have been using gentry for years! The customer service that Rick fives is outstanding! He is one of the reason we continue with gentry . Would love to see a customer loyalty program that gives discounts or coupons to lower rate of service contracts, cost seems to go up. Thanks the Wehe-Davis family

I'm well satisfied with the service today. Everything was checked and I feel confident with the work done by Mike Blalock. Mike took plenty of time to answer my questions.